Privacy Policy:

We take your privacy very seriously:

Any and all personal information collected by Timber Isle Maple Products will be used for the express purpose of filling and shipping orders and will not be shared with any other parties.

We use SSL to protect your information - SSL (Secure Sockets Layer) is a standard technology behind establishing an encrypted connection between a web server (host) and a web browser (client). This connection between the two makes sure that all the data passed between them remain private and intrinsic.  SSL is an industry standard and is used by millions of websites to protect their online transactions with their customers.

Terms and Conditions:

Timber Isle Maple Products website is intended for the following uses:

  • to inform customers/potential customers about us and our maple syrup operations
  • to provide information about the products we sell
  • to provide electronic purchasing options
  • to provide some informative facts about maple syrup and maple syrup products

For any recipes provided on our website that are not original to us, the source and/or the appropriate internet link has been sited/provided.

TIMBER ISLE MAPLE PRODUCTS FACEBOOK PAGE ‘LIKE and SHARE’ GIVEAWAY DRAW

  • Timber Isle Maple Products will give away ONE Maple Gift Pack (valued at approximately $50 CAN) to a person who has ‘LIKED and SHARED’ their Facebook page after the initial ‘launch’ of their Facebook Page
  • This person will be chosen by a draw
  • This draw will use all of the names of individuals who have ‘LIKED and SHARED’ their Facebook page and who have typed ‘LIKED and SHARED’ on the appropriate posting on the Timber Isle Maple Products’ Facebook Page
  • It is at the sole discretion of Bill and Jordi Butler (owners and operators of Timber Isle Maple Products what the contents of the prize Maple Gift Pack will be as well as when (date and time) and by whom it will be drawn
  • The winner of the Maple Gift Pack will be posted on the Timber Isle Maple Products Facebook Page as well as their Website (www.TimberIsleMapleProducts.com)

2014 MAPLE SYRUP COLOURING CONTEST

The 2014 Maple Syrup Colouring Contest is intended as a fun activity for children of all ages. The following is pertinent information regarding the Rules of the contest:

  • All colouring must be completed by the child who is entering their colouring page into the contest
  • Name and age of child must be written legibly in the appropriate spaces provided or the colouring page will NOT be entered for judging
  • It is at the discretion of Bill and Jordi Butler, owners and operators of Timber Isle Maple Products to choose a judge(s) to determine the winner(s)
  • Winner(s) will be chosen at the judge(s)’s discretion
  • Winner(s) will be mailed a prize chosen by Bill and Jordi Butler
  • If your child’s entry should be selected as a winner and you wish us to publish a photo of your child on our website/Facebook page along with their colouring page, please fill out the USE OF PHOTO PERMISSION FORM and submit it, completed, by mail with their entry
  • Only the winner’s FIRST name and age will be published with their photo and colouring sheet
  • If there is no completed permission form, no photo will be used
  • All photos and colouring sheets become the property of Timber Isle Maple Products
  • It is at the sole discretion of the judge(s) chosen by Bill and Jordi Butler if they want their name(s) to be published or not
  • It is the sole discretion of Timber Isle Maple Products what the prize(s) will be for the winner(s) of the 2014 Maple Syrup Colouring Contest

 

FREE DELIVERY WITHIN THE TOWN LIMITS OF RENFREW, ONTARIO

  • Timber Isle Maple Products is happy to offer free delivery of any orders that are PAID IN FULL and are intended for delivery within the Town of Renfrew, Ontario for delivery
  • The delivery address MUST BE WITHIN THE TOWN LIMITS OF THE TOWN OF RENFREW, ONTARIO as determined by Timber Isle Maple Products and using Town of Renfrew, Ontario address information, and Timber Isle Maple Products reserves the right to withdraw the free delivery should the delivery address be deemed OUTSIDE the Town of Renfrew’s geographic limits; after which the purchaser has the option of paying the appropriate delivery fee or cancelling their order should they choose to
  • Deliveries are made on Mondays, Wednesdays and Fridays ONLY, at times chosen by Timber Isle Maple Products delivery drivers
  • Delivery days/times may be altered at the discretion of Timber Isle Maple Products at any time
  • Timber Isle Maple Product’s delivery drivers will NOT leave orders unattended at the delivery address, nor will they deliver to P.O Boxes
  • If there is no one home at the time of delivery, the order will be returned to Timber Isle Maple Products and will be attempted 2 additional times on the next 2 delivery runs as per the standard delivery days mentioned above

 

ADOPT A MAPLE TREE

  • The Timber Isle Maple Products’ ‘Adopt a Maple Tree’ initiative is meant as an informative program intended to help link people/families/school groups etc. to the trees that produce the Maple Syrup and Maple Confections sold by Timber Isle Maple Products via email updates
  • For $15, ONE tree may be ‘adopted’ and the placard that comes with the ‘adoption’ can have up to 5 names on it; the person whom is paying for the ‘adopted’ tree is solely responsible for the correct spelling of the names that will be on the placard and no changes can be made after the placard is created
  • The $15 per tree is used to produce the small placards that will be placed on the ‘adopted’ tree with the ‘adopter(s)’ name(s) and date of adoption, as well as covering some of the time spent administering the electronic updates (emails) regarding the ‘Adopted’ tree
  • NO transfer of ownership of tree or land the tree is growing on, or ownership of the tree or land the tree is growing on in general is gained by ‘Adopting a Maple Tree’ and all maple trees and associated land involved are still the express property of Bill and Jordi Butler (owner and operators of Timber Isle Maple Products)
  • One initial ‘Maple Tree Profile’ and ‘Certificate of Adoption’ will be emailed to the ‘adopter’, followed by at least one more update on the tree after each year’s maple syrup season has ended (it is at the sole discretion of Timber Isle Maple Products if they wish to send additional updates)
  • It is the sole responsibility of the person whose email address is being used for the transfer of information about the ‘adopted’ tree to ensure all emails reach them by ensuring any ‘filters’ are set appropriately to ensure these emails can get to the appropriate ‘Inbox’
  • As Timber Isle Maple Products is not yet a business that is accessible to the public, ‘Adopters’ may NOT visit their ‘adopted’ tree in person
  • Timber Isle Maple Products reserves the right to cancel this program at any time for any reason should they deem it necessary
  • It is at the sole discretion of Timber Isle Maple Products as to the amount of time it may take to email the initial ‘Maple Tree Profile’ and ‘Certificate of Adoption’, although they will make every attempt to email them out as soon as possible after payment as cleared

SHIPPING

  • Timber Isle Maple Products uses Canada Post for all their shipping requirements and uses Canada Post’s most current, standard shipping rates applicable to the size and weight of each order and its associated shipping packaging
  • Timber Isle Maple Products only ships within Canada
  • Timber Isle Maple Products is not responsible for packages or products LOST, STOLEN or DAMAGED by Canada Post or their employees and reserves the right to decide how to deal with individual situations in regard to packages or products LOST, STOLEN or DAMAGED by Canada Post or their employees
  • Where required, Timber Isle Maple Products reserves the right to change delivery companies and/or shipping methods as they see fit